Sony Music Entertainment

Director Finance Process Improvement Lead - Record - to - Report (RTR)

2 weeks ago
Job ID
# Positions
Accounting/Finance - Other



  • Serve as the lead change and delivery agent for identification, development and implementation of service and operational improvements to Sony Music’s Global Record-To-Report process as it relates to SAP
  • Build strong partnerships across business units including stakeholders, process owners, and operational staff, to drive process improvement delivery and results
  • Collaborate within and across Business Office and Process leads for solicitation of input and feedback, testing of recommendations and overseeing implementation conducted by other leads as a result of recommendations

Key Performance Indicators:

  • Standardization and Performance improvements through to Finance’s Record-To-Report processes
  • Quality Processes Implemented


  • Lead and champion process improvement initiatives that span multiple business units and departments where appropriate
  • Assist business leaders and process owners with identifying, scoping, and financially justifying  process improvement projects that align with the company’s vision and strategy
  • Develop and implement global solutions to optimize transactional processes, standardize working processes and leverage best practices
  • Help remove barriers for improvement projects so results are accelerated
  • Challenge current working practices and systems to maximize opportunities for process improvement
  • Identify improvement opportunities using multiple techniques such as process and data analysis, root-cause analysis, metrics and internal/external feedback
  • Promote and develop a continuous improvement culture across the business
  • Establish strong working relationships to influence and facilitate collaboration across departmental boundaries
  • Assess processes to determine how to eliminate rework, reduce handoffs, increase automation, improve quality, improve efficiency, strengthen controls, reduce costs and improve the ability to deliver desired services or outputs
  • Map current state processes and design future state. Document business processes, business rules, metrics and standard operating procedures as a result of improvement initiatives
  • Lead team meetings, document clear actions and enable timeline achievement
  • Establish and report on key service performance indicators
  • Provide hands-on team facilitation, coaching, mentoring, and process improvement subject matter expertise to business partners
  • Work with Outsourcing Provider (WNS) counterpart to drive process improvement within services handled by WNS.
  • Assist in setting up standard working practices and process improvements using continuous improvement techniques
  • Enhance Finance’s RTR effectiveness and benchmark with Industry Best Practice
  • Lead Continuous improvement meetings, document clear actions and enable timeline achievement


  • Knowledge of process transformation practices (e.g. Lean, Six Sigma)
  • Experienced in Business Process Management tool (i.e. Casewise, Eclipse, etc.)
  • Expert skills in MS Office Suite (e.g. Excel, Power Point, Visio, Project)
  • Strong interpersonal and influence management skills
  • Facilitation skills of process improvement meetings
  • Experienced in SLA development, monitoring, and management information reporting
  • Excellent project management skill
  • Experience in developing working procedures
  • Ability to work well in a collaborative, team oriented environment and build relationships
  • Able to periodically travel domestically and internationally to conduct workshops, perform gap analysis and process flows from “as is” to “to be”, meet with outsourcing provider counterpart, etc.

Education & Experience:

  • University degree required, Graduate degree/CPA desirable
  • Process Improvement Experience
  • 6-8 years' experience, 2+ years Project Management experience required


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed