Sony Music Entertainment

  • Manager, Human Resources

    Location US-TN-Nashville
    Posted Date 4 weeks ago(10/23/2018 5:54 PM)
    Job ID
    # Positions
    Human Resources - Generalist
  • Overview

    Human Resources is all about supporting a people strategy that drives business success. This people strategy guides how we hire, on-board, develop, motivate, and retain employees, as well as how we organize our work. The Tennessee HR team of Sony Music Entertainment supports Sony Music Nashville, Provident Music Group, and Monument Records. We are a small team operating as part of a large company. There are plenty of specialties in the HR universe, and with our partners in New York, we get to touch all disciplines of HR at some level.


    Because we serve top Christian and country music label groups, this is no ordinary HR job! This role will support the critical efforts of our leaders and our incredible artists to keep us hurtling toward our mission targets. Are you the special kind of person who is a perfect fit for this job? One who is ready to take your broad-based HR knowledge to the next level?


    Reporting to the Tennessee-based VP / Human Resources, you will contribute to these key functional areas: talent management (with a particular emphasis on talent acquisition), employee engagement, conflict and problem solving, compensation, career and succession planning, organizational planning, and HR accountability.


    Sony Music Entertainment is a global recorded music company with a roster of current artists that includes a broad array of both local artists and international superstars, as well as a vast catalog that comprises some of the most important recordings in history. Sony Music Entertainment is a wholly owned subsidiary of Sony Corporation of America.


    Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, veteran or military status, genetic information or any other status protected by applicable federal, state, or local law.


    In compliance with the Tennessee Non-Smokers Protection Act, Sony Music is a smoke-free workplace.



    • Serve in a consultative role to leaders and frontline managers on all HR-related issues
      • Coach on topics such as people management, performance improvement, employee career development, and company policies/ practices
      • Help develop programs, policies, and procedures that support organizational culture and ensure alignment between organizational HR initiatives and business strategy
      • Proactively partner with managers to develop strategies to improve work relationships, build morale, increase productivity and retention
      • Advise managers regarding proposed promotions and salary changes; conduct compensation analysis in consultation with compensation staff; manage administration of some employment contracts
      • Analyze trends and review metrics with managers to develop solutions and plan accordingly
      • Provide guidance, planning and timelines on workforce planning and integrations
    • Manage business unit recruiting efforts; source, screen, and recommend qualified candidates who can best contribute to BU success
      • Develop effective communications with managers in order to identify job qualifications and staffing needs
      • Develop long-term relationships with organizations and potential candidates to enhance talent pipeline
      • Manage job requisitions, approvals, posting, and relocations (in partnership with global mobility staff)
    • Partner with HR VP on talent management, organizational design, change management, as well as learning and development initiatives
    • Communicate with employees, advising routinely on employee policies, performance improvement, and career development
    • Manage day-to-day and more complicated employee relations issues by consulting with in-house legal counsel as appropriate, conducting investigations, and escalating issues as appropriate
    • Build and maintain strong, effective, collaborative working relationships across the organization including throughout Human Resources team
    • Oversee execution of programs, practices, and processes that make the strategic connection between diversity and inclusion practices with organizational success
    • Lead annual compensation process for business unit, serving as key HR resource for business leaders
    • Partner with business unit HR team to ensure consistent administration of HR processes and compliance with legal and audit requirements
    • Gain and maintain knowledge of industry trends and competitive landscape, as well as general business knowledge and acumen
    • Ensure compliance with federal, state, local and company rules and regulations by maintaining in-depth knowledge of legal requirements related to daily management; partner closely with legal department closely
    • Provide leadership and guidance to HR Coordinator and give direction as needed regarding day-to-day responsibilities, in particular onboarding and off-boarding activities, ensuring company standards are met
    • Give direction to Nashville-based internship program; provide guidance to HR Coordinator and ensure program meets division’s needs
    • Actively participate in/take the lead on various Sony Music HR initiatives; complete special projects as assigned



    • Broad based knowledge of human resources best practices (including talent management, compensation practices, organizational design, employee relations, and performance management) typically gained through 5-8 years of experience in an operational or business partner human resources role
    • Experience in a large, complex organization preferred
    • Bachelor’s degree in Human Resources, Business Administration, Communications, Psychology, or related field preferred
    • Familiarity with federal and state employment laws, as well as HR Systems and reporting tools required
    • Experience with Microsoft Office suite
    • Prior experience in a creative industry (music, television, entertainment, etc.) strongly preferred
    • An interest in supporting distinct teams: one that expands the message and platforms of Christian music artists/songwriters and one that supports country music artists
    • Proven success in a role that required outstanding communication skills with ability to document, support, communicate, and present recommendation and conclusions
    • Both a strong general business and HR acumen
    • Proven experience in a role that required strict confidentiality, outstanding organizational skills, and ability to maintain composure and effectiveness in stressful situations
    • Proven success maintaining constructive working relationships with superiors, colleagues, and individuals inside and outside the company
    • Ability to travel locally (between three middle Tennessee locations) with overnight travel a few times a year


    Your cover letter is your opportunity to convince us you are the perfect person for this job! 


    Sony Music Nashville is the country music division and Provident Music Group is the Christian music division of Sony Music Entertainment. Check out our rosters at and Enjoy a fun and creative atmosphere in the music industry!  Work in attractive open floor plan environments in Nashville and Franklin, Tennessee. Receive outstanding benefits including 401(k) match, medical/dental/life/disability insurance, AND 28 paid days off per year (including paid holiday time Christmas Day through New Year’s Day). 


    Use your cover letter to convince us you are the perfect person for this job! Apply online at (search for Tennessee in the location section). 


    Note: if you have previously applied for a Sony Music Entertainment job and wish to submit a different résumé or cover letter than the one you last used, follow these steps.

    * Apply for this job online.

    * Click on “Update Profile.” From there, upload a new résumé, or copy and paste a new cover letter. Be sure to click “Update Profile” at the bottom of the page when you’re done.


    We communicate with applicants by email. If you don’t receive an email confirming our receipt of your application, please check your spam filter and add us to your “allowed” email list: and


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